NEW DOT RULES ON FLYING WITH ESA

As of January 11, 2021, the DOT/FAA/Airlines have Banned Emotional Support Animals from domestic flights. If you wish to fly with your Emotional Support Animal, you will have to register it as a PET - and the fees can range anywhere from $65 to $150 -- per flight. There is generally a limit to the number of PETS that are allowed on any one flight - so MAKE sure you verify with the airlines to fly with your now considered "PET".

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      Qualify Your Animal As A Service Animal

      How has the definition of "service animal" changed since 2009?

       
      It has changed from:

       

        "Service animal means any guide dog, signal dog, or other animal individually trained to do work or perform tasks for the benefit of an individual with a disability, including, but not limited to, guiding individuals with impaired vision, alerting individuals with impaired hearing to intruders or sounds, providing minimal protection or rescue work, pulling awheelchair, or fetching dropped items."

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      It has changed to:

       

        "Service animal means any dog or other common domestic animal individually trained to do work or perform tasks for the benefit of an individual with a disability, including, but not limited to, guiding individuals who are blind or have low vision, alerting individuals who are deaf or hard of hearing to the presence of people or sounds, providing minimal protection or rescue work, pulling a wheelchair, fetching items, assisting an individual during a seizure, retrieving medicine or the telephone, providing physical support and assistance with balance and stability to individuals with mobility disabilities, and assisting individuals, including those with cognitive disabilities, with navigation. The term service animal includes individually trained animals that do work or perform tasks for the benefit of individuals with disabilities, including psychiatric, cognitive, and mental disabilities. The term service animal does not include wild animals (including nonhuman primates born in captivity), reptiles, rabbits, farm animals (including any breed of horse, miniature horse, pony, pig, or goat), ferrets, amphibians, and rodents. Animals whose sole function is to provide emotional support, comfort, therapy, companionship, therapeutic benefits, or to promote emotional well-being are not service animals."

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      The product you are ordering is "Customized" to your animal with critical information for that animal only. As a result, we cannot "resell" the product if it is returned. Once you have purchased the product and it has been delivered, you agree to a NO CHARGEBACK rule. USARplus (usarlife.org) will do everything in its power to make you happy - we will reprint or resend the product should you not get delivery.

      We stand behind our products, and if we make a mistake on your order we will reship replacements. However, it is important that you review your order carefully yourself to ensure that you didn't make any spelling or date mistakes as we cannot provide refunds for your ID cards once they are made and shipped.

      We follow the Return and Reprint policies as stated by Amazon. We will reship your order, if you don't receive it, within the first 90 (ninety) days. After the 90 day period has expired, there will be a $25.00 reprint fee. All of our orders are shipped with USPS tracking, and that tracking number is emailed to you when your package is shipped. If you do not notify us within 90 days that you have not received your package, then the reprint fee may apply. We cannot be responsible for any package shipped over 1 year.

      Refunds will only be honored in the first 72 hours (3 Business days/hours) of the order process date and time. After 72 hours, we will issue a "store credit" only. Due to our financial institution limitations, we are not allow to refund money after a three day period.

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